Katie Waxman, Author at The Vending Station Blog

Healthy snack option in Orlando and central florida

Finding Healthy Snacks in Orlando and Central Florida Break Rooms

Posted on September 27, 2018November 26, 2018 by Katie Waxman

Demand for great-tasting healthy snacks in Orlando and Central Florida break rooms is on the rise. As consumers become more conscious or mindful of what they eat, employers have the opportunity to bring healthier snack options into their break rooms and educate their employees about healthy snacking. Malcolm McAlpine, business manager at Branded Snacks — Foodservice and Vending, Mondelez International recently explained that “consumers are becoming increasingly attuned to the nutritional value of the food they consume” and are changing a single-minded focus on low calories to “an emphasis on premium quality, traceable, trustworthy sourcing and simple, clean label ingredients.”

To ensure that potential healthy snacks meet these criteria, Orlando and Central Florida employees are asking the following questions:

What is this snack’s origin? Does that make some or all of its ingredients organic? non-GMO?
Is the brand or manufacturer transparent about the product? What is the complete list of ingredients? What is the production process?
Can this snack be personalized? Will it meet my individual dietary needs for snacks that are gluten free, paleo, keto, or dairy free?

The key to meeting a variety of dietary, transparency, and source or origin requirements is to offer a balance of snacking options including a variety of product types that meet a large number of different needs as well as provide scientifically accurate information for those snacks.This information will educate and support Orlando and Central Florida employees in making healthy decisions and clarifying some of the confusing or mixed messages that are out there.

Encouraging Orlando and Central Florida employees to try new healthy snacks that are available in the break room vending machine or micro-market often requires several different approaches. One approach is to educate employees about terminology. For example, how is organic different from non-GMO, or what are the different names for sugar that are used in an ingredient list? Education will enable each Orlando and Central Florida employee to make decisions on their own that are appropriate for them.

Another approach is to provide employees with the opportunity to try new snacks or beverages that focus on a specific dietary need. Worrying about the taste of a new healthy snack, and if it is ‘worth it’ to spend the money, are hurdles that employees must overcome before buying something they have never tried. Offering that item as a monthly special with discounted pricing helps those employees who otherwise might not try an item feel better about buying it because they are spending less.

Do your Orlando and Central Florida employees have a list of healthy snacks that they wish they could enjoy while at work? As their employer, you have the opportunity to provide that benefit and customize the break room to meet their needs. Vending machines and micro-markets can be designed to offer the right mix of healthy and traditional snacks and beverages. It’s a great first step to help employees stay healthy and be productive at work. To learn more about upgrading your break room, call The Vending Station at (407) 891.7632. We look forward to working with you.

Coffee options in Orlando and Central Florida

Coffee and Collaboration in Orlando and Central Florida

Posted on September 15, 2018November 26, 2018 by Katie Waxman

Getting together with friends to grab a cup of coffee and catch up is a popular activity for many Orlando and Central Florida residents. But what about at work? Do those same individuals have the opportunity to enjoy a hot caffeinated beverage with their colleagues and talk or collaborate about work-related topics? If they don’t, it might be time to look at a new approach for combining coffee and collaboration at work.

You might be wondering what the connection between coffee and collaboration is. Before we get to that, let’s look at the benefits of collaboration by themselves. Collaboration, at its core, is the act of freely sharing knowledge quickly and easily. The result of collaboration is an increase in innovative products and solutions, which leads to improved employee engagement and satisfaction. In the long run, profitability also often increases. Unfortunately, a third of Orlando and Central Florida employees don’t experience the level of collaboration that they need to be successful.

This is where a cup of Joe comes into the picture.

Coffee, or more specifically the caffeine found in it, positively affects the outcome of group performance when the individuals in that group consumed caffeinated coffee beforehand. Recent research at The Ohio State University found that coffee made people more positive by making them more alert. This in turn created a better personal and group experience and better overall team performance results. Another related study found that the participants who consumed coffee in a group setting were also more likely to participate in the conversation and spent more time talking on-topic.

To increase the likelihood that coffee and both spontaneous and planned collaboration occur more frequently, there are a few changes that can be made to your Orlando and Central Florida work environment.

Start by creating “collaboration zones.” That will mean different things to different organizations. For some, it might entail updating the office break room to include a micro-market and coffee service with lots of smaller tables and seating areas that encourage conversation. Other Orlando and Central Florida businesses might prefer multiple smaller locations throughout the building with coffee service and vending machine snacks and beverages.

The key is to customize the space to fit your organization. That’s where The Vending Station comes in. We help Orlando and Central Florida businesses discover the right combination of beverages, snacks, and food to create a break room that supports employee collaboration. For more information or to take the first step, call us at (407) 891.7632. We look forward to collaborating with you.

Break Room Perks in Orlando and Central Florida

Orlando and Central Florida Employees Value Their Break Room Perks

Posted on August 29, 2018 by Katie Waxman

Employees value their break room perks. Whether it’s flexible working hours, professional development opportunities, gym memberships, working remotely, or meals or catered food, perks can have a big impact on an employee’s lifestyle quality. Perks also create a positive return on investment for employers. Lisa Oyler, human resources director at Access Development explained, “Perks are about creating a culture and environment where we hope we can find that work-life balance. If employees are happy at work, they’re going to produce more. This leads to higher retention.”

A cost-effective employee perk that is highly valued is the break room. But it isn’t just any type of break room. This break room should support community building, be aesthetically pleasing, let their employees know that employee well-being is important, and offer a variety of healthy and traditional snacks, food, and beverages.

Community

According to a recent survey by Clutch, a B2B research, ratings, and reviews company, “about half (47 percent) of part- or full-time employees value a community atmosphere in the place where they work.” A common way that groups of individuals build a sense of community is to share a meal, and that includes Orlando and Central Florida employees. The office break room provides a location where that can occur.

In order to draw employees into the break room, the space must be aesthetically pleasing and welcoming.

Aesthetics

More than 60 percent of employees surveyed by Clutch want a pleasant, modern, and comfortable workspace. The problem arises when only 47 percent of those employees actually have a space they find agreeable. This discrepancy should be concerning to Orlando and Central Florida employers.

Creating an aesthetically pleasing break room can vary from a few small design changes to a complete overhaul. Features that appeal to most employees include increasing the amount of natural lighting, updating fixtures, incorporating aspects of nature such as plants, wood, or water, and adding new places to socialize or take a nap.

Current and Future Employees

A transformed break room creates a community atmosphere and helps employees connect with each other. It also draws in potential new hires. Break room perks like micro-markets and pantry service in inviting spaces help Orlando and Central Florida employers build a stronger relationship with current employees as well as show new hires that their quality of life matters.

Unfortunately, two out of five employers don’t offer any employee perks. Use this knowledge to your advantage — customize your Orlando and Central Florida break room so it meets your employees needs. Whether it’s adding office coffee service or healthy vending machines, or designing a completely new space, The Vending Station can help. For more information, call us at (407) 891.7632. We look forward to hearing from you.

Chocolate Snacks in Orlando and Central Florida

Sustainable Cocoa in Orlando and Central Florida Snacks

Posted on August 16, 2018August 23, 2018 by Katie Waxman

Everyone, well almost everyone, loves to enjoy chocolate as one of their daily snacks. Whether it’s dark chocolate or milk chocolate, the key ingredient is cocoa. Without cocoa there are no chocolate snacks in Orlando and Central Florida. Frank Mars, board member of Mars, Inc recently spoke at the Fourth World Cocoa Conference about his concern about the future of cocoa, and that should concern all chocolate lovers.

According to Frank Mars, the participants at the conference need “to think differently and work harder together; not only on better [cocoa] plant varieties and farming practices and models, but also on pest and disease control.” Mars further explained that the current progress is not enough to make cocoa sustainable unless more change is made.

Sustainable Cocoa

So what exactly is sustainable cocoa? According to the German Initiative on Sustainable Cocoa, sustainable cocoa is cocoa “produced according to economic, environmental, and social requirements, either through internationally recognized standards such as Rainforest Alliance or Fairtrade, or through sourcing comparable to those standards, which have been verified by an “approved method.” Put simply, cocoa farmers need to be able to produce more cocoa seed on less land with fewer pesticides. The increased cocoa yields would allow farmers to plant crops for themselves in place of less efficient cocoa trees thereby improving their own livelihood and quality of life.

Orlando and Central Florida Employees

Why should Orlando and Central Florida employees be concerned about the cocoa in their chocolate snacks? Because the quality of cocoa used to make chocolate snacks is impacted by the growing, harvesting, fermenting & drying (processing), roasting & grinding, and pressing methods used to make cocoa. Growing, harvesting, and fermenting & drying (processing) are also stages that are directly impacted by sustainable farming practices.

This is important because according to recent research by the Mars Center for Cocoa Health Science, “harvesting and processing of the cocoa seed determines the final cocoa flavanol content,” and “the cocoa seed has a unique combination of flavanols that is found in no other food exactly as it is found in cocoa.” Flavanols are beneficial for Orlando and Central Florida employees’ health. Not only do flavanols support heart health but they also positively impact cognitive function and circulation.

Healthy and mentally sharp employees are great for any Orlando and Central Florida business. One way to ensure that employees have access to snacks with chocolate made from sustainable cocoa is to offer those snacks in the break room vending machine or micro-market. The snacks are healthier, as long as there isn’t too much sugar in them, and easier to find since they are onsite. Don’t forget to offer other healthy beverages such as bottled water or coffee and tea in the office break room to enjoy with a chocolate snack — hydration is also important.

For more information about updating your snack options or customizing a new break room, call The Vending Station at (407) 891.7632. We look forward to working with you.

Break Room Snack Options in Orlando and Central Florida

Orlando and Central Florida, Enjoy a Dark Chocolate Snack Today

Posted on July 31, 2018August 7, 2018 by Katie Waxman

Dark Chocolate has made it to the top of the superfood list. Whether it’s a snack or an ingredient in a beverage, dark chocolate has a lot to offer Orlando and Central Florida employees. Before we dive into the benefits of dark chocolate, let’s define what dark chocolate is.

In its most basic form, dark chocolate is cocoa, fat, and sugar. The first ingredient should always be cocoa or chocolate liquor followed by any combination of cocoa powder, cocoa nibs, and cocoa butter. The other necessary ingredient is sugar, which is used to balance the bitter taste of the chocolate. But make sure that the sugar is listed toward the end of the ingredients’ list and always after the cocoa. Here’s a hint to remember — the higher the cocoa percentage, the lower the sugar content.

Question: When is dark chocolate a superfood?

Answer: When it contains high levels of cacao.

For dark chocolate to qualify as a superfood, it must contain a minimum of 70 percent cocoa. The high levels of cacao provide flavonoids, a powerful type of antioxidant. Dark chocolate is also rich in fiber and nutrients like healthy fats, iron, magnesium, copper, manganese, and a particular group of free-radical-fighting antioxidants known as flavanols (a type of flavonoid). At 70 percent cacao or higher, dark chocolate has been found to decrease stress levels and inflammation, and improves mood, memory, immunity, and cardiovascular health.

To find a high-quality dark chocolate snack, consider the following checklist:

Cacao is listed first on the ingredient list.
There is 70 percent or more of cacao.
Sugar is listed below the cacao ingredients.
No unnecessary ingredients are used such as trans fat, milk (except milk fat), or artificial flavorings.
No alkalization or Dutching was used to make the dark chocolate as the processing method significantly decreases the amount of antioxidants in the chocolate.
Consider fair-trade or organic dark chocolate to ensure that the chocolate is high-quality, pesticide-free, GMO-free, and was ethically sourced.

Whether Orlando and Central Florida employees want to enjoy dark chocolate on its own or as an ingredient in a snack, there are many different options to offer your employees in the break room vending machine or micro-market. A bar of dark chocolate, roasted almonds covered in dark chocolate, or granola bars with dark chocolate are just a few healthy snacks that provide an energy boost and satisfy a sweet tooth. And don’t forget to include a variety of beverages such as coffee, tea, and bottled water.

Which dark chocolate snacks would your Orlando and Central Florida employees like to enjoy? For more information about adding new snack and beverage options to your vending machines or micro-market, call The Vending Station at (407) 891.7632.

Micro-Market Options in Orlando and Central Florida

Understanding the Orlando and Central Florida Micro-Market Shopper

Posted on July 16, 2018August 7, 2018 by Katie Waxman

The micro-market is drawing more Orlando and Central Florida employees into their at-work break room than traditional vending ever has. This increase is great news for both employers and vending operators. Now, the biggest challenge is determining which beverages, snacks, and food options to offer to keep bringing those new customers back.

The solution—understand the mindset of the micro-market shopper.

Before getting to know your Orlando and Central Florida micro-market consumers, it is important to acknowledge the three types of shoppers: traditional, traditional-healthy, and healthy.

Traditional

The traditional consumer usually prefers products that are traditionally found in vending machines. Their go-to place for snacks and beverages, these employees have been making purchases from the break room vending machine since before the micro-market was available. The key to keeping traditional consumers coming back to the micro-market is to offer multiple flavors of their favorite snacks and beverages.

Traditional-Healthy

The traditional-healthy consumer moves back and forth between the two sides. They express a desire for healthier items, but micro-market sales reports show that they still mostly purchase traditional items. One way to engage traditional-healthy consumers is to offer extensions of familiar items that meet new wellness trends, such as snack items with more protein or smaller calorie packs.

Healthy

The healthy consumer seeks out snacks, beverages, and meals that are good-for-you or better-for-you. Offering an expanded variety of options, the Orlando and Central Florida micro-market is a viable option for the healthy consumer. The biggest challenge is ensuring that the healthy product offerings are customized enough and, at the same time, broad enough for the majority. Balancing healthy items with traditional ones needs to be done carefully to ensure that the micro-market is profitable.

To learn what your employees are looking for in a micro-market consider asking them the following questions.

What types of snacks are most appealing? When would you consume them? Do they need to fulfill a purpose such as satisfy a sweet tooth or boost energy?
What types of beverages would you purchase? When would you consume them? Do they need to fulfill a purpose such as hydration, a caffeine boost, or a meal replacement?
What type of food would you buy?
Are you looking for a space that is like a convenience store or a place to sit and interact with colleagues?

By surveying your Orlando and Central Florida employees about one or more topics, it is possible to have a better understanding about what they want. Identify common themes and overlapping results and choose products that meet the needs of at least two types of shopper. Considering why and when a specific item is chosen is another way to ensure that more employees will be able to enjoy it.

And don’t worry. The Vending Station is here to help you design a break room that fits exactly what your Orlando and Central Florida employees are looking for. Whether it’s a micro-market, healthy or traditional vending machines, or gourmet-style coffee service we have a solution for everyone. To learn more, contact us at (407) 891.7632. We look forward to hearing from you.

Vending Machines in Orlando and Central Florida

Orlando and Central Florida, What Can’t Vending Machines Sell?

Posted on June 30, 2018July 2, 2018 by Katie Waxman

The answer appears to be nothing. Innovative vending machines found throughout the world sell, rent, and build a wide variety of products including laptops. Since October 2017, over 500 students at Grand Rapids Community College in Grand Rapids, MI have rented laptops from a vending machine. While renting a laptop from a vending machine is new in Michigan, there are at least 31 other vending machines in the U.S. and four outside of the U.S. that rent laptops.

A laptop is only one of the many unique products besides snacks and beverages that can be found in vending machines all over the world.

Bicycles: In a number of cities, both inside the U.S. and abroad, there are automated docking stations or vending machines where a user can rent a RFID (Radio-frequency identification) bike. Once the rider has arrived at their destination, they return the bicycle to another docking station where someone else can rent it.

Electronics: Vending machines that sell electronics are usually located in airports. These machines provide potential customers with a way to purchase items that they might have forgotten or didn’t realize they needed such as headphones, chargers, phones, sim cards, laptops, or mobile hotspots.

3D Printing: While less common, 3D printing vending machines are often found near large universities. The user saves a design on a usb drive or sim card, places the card in the machine, and the machine carves out the model in 3D. University students in Italy took it one step farther and figured out how to convert plastic bottles into smartphone cases using a 3D printing vending machine.

Cars: How about buying a car from a vending machine? And yes, the car is really in the machine. These vending machines, however, are multiple stories high and can hold hundreds of cars. The customer uses an app to choose the vehicle that they want, and the vending machine delivers it.

The vending industry has also benefited from innovative vending machine designs such as the micro-market and healthy vending machines.

Micro-Market: According to the National Automatic Merchandising Association or NAMA, “a micro market is a self-checkout retail food establishment that replaces a bank of vending machines.” It includes an open rack display and/or reach-in refrigerated coolers and/or freezers that holds products with a UPC bar code or an RFID tag. The Orlando and Central Florida employee pays for their purchase at an unattended kiosk or payment system that is never closed.

Healthy Vending Machines: Finding a healthy snack or beverage while on the go has gotten easier with the inclusion of vending machines that sell healthy products. Whether your Orlando and Central Florida employees need to grab a snack before a meeting or are looking for a quick, healthy meal, healthy vending machines provide a variety of options 24-hours per day.

Are you ready to create a high-value break room with innovative vending technology? Micro-markets and healthy vending machines are just a couple of the services that The Vending Station provides. Upgrade your break room to create the ultimate space with coffee service, pantry service, and a variety of other options. Contact The Vending Station at (407) 891.7632 to learn more.

Office Coffee Service in Orlando and Central Florida

Coffee in Orlando and Central Florida Is a Global Commodity

Posted on June 15, 2018June 19, 2018 by Katie Waxman

Did you know that the United States imported 19.2 percent or the largest amount of coffee of all of the countries that imported coffee in 2017? That’s almost double the amount imported by the next country on the list (10.7 percent by Germany). Given the large amount imported, and the fact that Orlando and Central Florida production of coffee is very small, the majority of the coffee consumed in the U.S. is grown overseas.

Why is this important?

Because in many locations around the world, the amount of land used for growing coffee plants is expanding and causing increased deforestation which contributes to erosion, water pollution, the spread of pests and diseases, and the disruption of local micro-climates. But it doesn’t have to be this way, and a number of the world’s leading coffee companies are blazing a new trail in Indonesia’s Bukit Barisan Selatan (BBS) National Park.

The BBS National Park, a protected area, is home to Sumatran tigers, rhinos, and elephants, and part of a UNESCO World Heritage Site. The rainforest is also home to coffee production with 26,000 tons of robusta coffee beans (15 percent of the world’s robusta beans) coming from within the park each year. Recently, those corporations as well as Indonesia’s BBS National Park, the Indonesian government, and local farmers agreed to and signed a Collective Statement of Intent that aims to stop deforestation, protect the habitat for wildlife while supporting economic development.

Why robusta beans?

Robusta beans are important because they account for 40 percent of global coffee production. They have several unique benefits including:

grow at sea level, are a hardy plant, less susceptible to disease/insects, and easier to care for
require low production costs and produce more finished product per acre
contain almost double the caffeine content compared to arabica which creates a strong, full-bodied beverage with a distinctive, earthy, and bitter flavor
contain more antioxidants, almost 60 percent fewer lipids, and almost half the concentration of sugars than arabica
have lower levels of acidity
used primarily in instant espresso and as a filler in ground coffee blends

Don’t be frightened away from coffee made with robusta beans because of the natural bitterness and earthy flavor. A high-end specialty robusta can taste just as good as or better than a low-end arabica. And don’t forget that robusta contains more antioxidants and caffeine, both of which offer multiple health benefits for your Orlando and Central Florida employees.

Whether your Orlando and Central Florida organization would like to add coffee service to your office break room or just enjoy a few different coffee flavors, The Vending Station can help. Not only do we offer a variety of coffees and teas, but we also offer vending services including micro-markets, healthy vending, and pantry service. For more information about any of our vending services, call The Vending Station at (407) 891.7632. We look forward to hearing from you.

Office Coffee Service in Orlando and Central Florida Continues to Evolve

Posted on May 31, 2018June 4, 2018 by Katie Waxman

What is a relatively easy way to improve productivity at your Orlando and Central Florida office? The answer is to provide your employees with a higher-quality coffee service in the office break room. A generic bean brewed in a traditional pot that sits all day is no longer an acceptable option. Today’s employees expect up-to-date brewing technology that creates beverages such as lattes and cold brew as well as a simple cup of coffee that can compete with their regular out-of-the-office purchase.

The Current Situation

This isn’t to say that Orlando and Central Florida employees don’t drink caffeinated beverages brewed at work. According to a recent study by Packaged Facts, “68 percent of at-work coffee drinkers usually drink coffee made or dispensed onsite at their workplace.” David Sprinkle, research director for Packaged Facts, recently wrote, “Office coffee is a thriving industry that’s expected to continue to see sales growth [grow] through 2021. Among the market’s key growth factors is the increasing realization that companies need to provide higher-quality coffee…Not only will great coffee keep employees onsite at work, but it could also provide extra incentive to get to the office in the first place.”

The Challenge

Orlando and Central Florida employers need to determine how at-work options can be improved and turned into a sought after employee perk. Great coffee might also retain employees in a competitive job market. Currently, there is a wide gap between what employees look for and what they find in the office break room. Quality beans and flavors seem to be missing from their workplace options. Employee satisfaction with the types of roast (dark, light, etc.) and selection/variety are also low.

The Solution

To learn how to overcome those challenges, it is important to understand how current trends are impacting employers. Trends that are causing change in today’s market include generational differences, the super-premium bean trend that offers exotic and unique flavors, coffee type and variety expansion, brewer variety and versatility expansion, product and services expansion, technology applications, and industry consolidation.

Orlando and Central Florida employers then need to consider the impact of employee time spent away from the office to purchase a cup of joe against lost productivity. Research by Packaged Facts found that “when office coffee service is successfully integrated as a productivity tool it often translates to growing a company’s bottom line.” Happy, caffeinated employees plus an improved bottom-line sounds like a win for everyone.

While there are many different solutions that can create a sought-after experience, one suggestion to consider is to start by offering two distinct roasts—one dark and one light. Many are happy to choose one or the other as long as the flavor is high-quality. Over time, a larger product assortment can be included to meet and exceed employee expectations. Whether your office break room needs a full coffee service overhaul or just a few new high-quality varieties, The Vending Station can help. Contact us at (407) 891.7632 for more information about our coffee service as well as other vending solutions.

Healthy Vending Options in Orlando and Central Florida

Food Trends Impact Orlando and Central Florida Healthy Vending Options

Posted on May 15, 2018May 18, 2018 by Katie Waxman

Chocolate, cheese, and cereal have more in common than Orlando and Central Florida employees might realize. All three represent food trends that will impact future healthy vending options. As consumers seek out healthier packaged snack, food, and beverage options in the office break room and at home, manufacturers are responding by developing new choices to meet those needs.

Chocolate’s Dual Purpose

Times have changed. Chocolate is no longer seen only as a sweet treat that should be enjoyed sparingly. According to David Sprinkle, Research Director for Packaged Facts, “Chocolate companies are increasingly jumping on the better-for-you snacking trend, which leverages frequency of snacking by Americans with a balanced approach to nutrition that explores realistic options rather than a more dogmatic philosophy that forbids snacks or sweets altogether.”

These changes, however, are about more than traditional milk chocolate. Innovative companies are giving “old” chocolate treats a makeover. New dark chocolate products satisfy cravings and deliver quality nutrition without loading the Orlando and Central Florida consumer with sugar. The key is to offer new, high-cocoa content, low unhealthy-fat, and low-sugar, chocolate snacks with other healthy vending options in the office break room.

Cheese’s New Identity

To meet other snacking and on-the-go trends, cheese-makers are developing new cheese options in special cuts and sizes. Orlando and Central Florida employees are also looking for portable cheese snacks in easy-to-use packaging.

Cheese comes in a variety of flavors and nutrition as it contains calcium, protein, vitamin B12, zinc, magnesium, vitamins A, D and K, good bacteria, and antioxidants. But, watch out for choices with higher amounts of calories, salt, and saturated fat. Softer cheeses have fewer calories than hard cheeses because of the smaller amount of fat To enjoy better-for-you cheese options look for ones that are fresh, organic, and made from healthier milk as well as low in fat and sodium.

Cereal’s Expanding Role

The days of eating cereal only for breakfast are gone. Orlando and Central Florida employees are consuming cereal at all times of the day. General Mills recently found that “an estimated 30 percent of all US cereal consumption now comes in the form of snacking —triple the level of a decade ago.”

New cereal choices include a variety of flavors such as pumpkin, cinnamon, chocolate, coffee, and mocha. The type of ingredients have changed too. “Healthier” grains including quinoa, multigrain, oat, flaxseed, hemp, chia, pumpkin seed, and pea protein are a few of the options available. Cereal can also be enjoyed in the form of an on-the-go cereal bar, as a topping on a mid-morning yogurt snack, or as an after dinner treat.

Which of these healthy vending options are already available in your Orlando and Central Florida office break room? Whether you want to add one or all three, The Vending Station can help. We offer customized vending solutions including pantry services, micro-markets, and vending machines. To start the next step, call us at (407) 891.7632. We look forward to hearing from you.